Effective Date: May 18, 2026 | Last Updated: May 18, 2026
Moana Flow Miami ("we," "us," or "our") operates the website moanaflowmiami.com and provides luxury yacht and boat charter services in Miami, Florida. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking inquiry.
Please read this policy carefully. By using our website or submitting an inquiry, you agree to the practices described here.
1. Information We Collect
a) Information You Provide Directly
When you fill out our booking or inquiry forms, we collect:
- First and last name
- Email address
- Phone number
- Charter date and preferences (occasion, number of guests, preferred vessel, budget)
- Any additional message or notes you include
b) Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring URLs (the page that sent you to us)
- Device type and operating system
c) Cookies
Our website may use cookies (small data files stored on your device) to enhance your experience. You can control or disable cookies in your browser settings. Note that disabling cookies may affect the functionality of certain parts of the site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your booking inquiries and confirm charter reservations
- Communicate with you regarding your charter details, availability, and pricing
- Send confirmation and follow-up emails related to your reservation
- Improve our website and services based on usage patterns
- Comply with our legal obligations
We do not sell your personal information to third parties for their marketing purposes.
3. How We Share Your Information
We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party vendors who assist us in operating our website and delivering our services (e.g., email providers, payment processors). These parties are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes, such as a court order or government request.
- Business Transfers: If Moana Flow Miami is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining records of completed bookings, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it.
5. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites (such as our social media pages on Facebook and Instagram). We are not responsible for the privacy practices of those websites and encourage you to review their individual privacy policies.
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our website after any changes constitutes your acceptance of the new policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Moana Flow Miami
- 401 Biscayne Blvd, Miami, FL 33132
- Email: Info@moanaflowmiami.com
- Phone: 305-686-7710
